E-commerce

E-commerce: get into AI assistants’ product comparisons

“Which mattress for back pain?”, “the best French trail running shoe brand?”: shoppers ask the assistant for a shortlist before they click. Recoia measures whether your brand and products are named, against which competitors, and which pages or sources you are missing.

For: online shops, direct-to-consumer brands, specialist marketplaces. Updated .

What your customers ask AI assistants

Examples of real-world questions, like the ones Recoia asks ChatGPT, Gemini, Perplexity and Google AI Overviews several times to measure who gets recommended. Recoia asks them in French, the language of the market it measures.

  • “Which French brand of trail running shoes should I choose?”
  • “Best mattress for back pain, value for money”
  • “Where can I buy speciality coffee online with fast delivery?”
  • “Compare online shops for sustainable clothing”
  • “Which website for quality bike parts?”

Where AI assistants get their information

Types of sources seen in answers for this industry (updated 26 September 2026).
SourceWhy it matters
Comparisons, reviews and specialist media“Best X” answers are often drawn from these articles.
Forums and communitiesUser feedback is frequently quoted in answers.
Your product pages and buying guidesClear specifications and comparison guides can be cited.

The information your website must give

  • Key specifications, as text and in a table
  • Prices, delivery times and costs, and your returns policy
  • What sets you apart (manufacturing, warranty, materials)
  • Product reviews

The pages to create first

  1. “How to choose” buying guides

    They answer the comparison questions shoppers put to AI assistants.

  2. Dated comparison tables between your ranges

    A clear table is often reused as it is.

  3. A factual “Why us” page

    Origin, warranty, service: what answers quote to tell brands apart.

Common mistakes

  • Product pages with the manufacturer’s description copied word for word
  • Delivery costs that only appear at checkout

What Recoia does for you

  1. It reads your website

    Services, areas, customers: the questions are built for you.

  2. It asks the AI assistants

    Every question several times, on four assistants, every 2 weeks.

  3. It shows the opportunities

    The topics where your customers are searching and a competitor is named instead of you.

  4. It gives you the page to create

    Title, outline, facts to include, FAQ, structured data. Then it measures the effect.

Frequently asked questions

Does Recoia track questions without a town?

Yes: for a national website, questions are built without a location or by country. Opportunities are then grouped by product category.

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