Health and wellbeing: accurate information where patients look
Patients ask assistants for “a physio taking new patients” or “an optician open on Saturdays”. A wrong answer (hours, address, speciality) means lost appointments. Recoia measures whether you are named and checks that AI assistants tell the truth about you, with its Brand truth feature.
For: physiotherapists, osteopaths, dentists, opticians, wellness centres. Updated .
What your customers ask AI assistants
Examples of real-world questions, like the ones Recoia asks ChatGPT, Gemini, Perplexity and Google AI Overviews several times to measure who gets recommended. Recoia asks them in French, the language of the market it measures.
- “A physio in Paris taking new patients?”
- “An osteopath for babies in Paris?”
- “An optician open on Saturdays in Paris”
- “A dental practice in Paris for an emergency”
- “A wellness centre in Paris for a couples massage”
Where AI assistants get their information
| Source | Why it matters |
|---|---|
| Health directories and booking platforms | They provide specialities, addresses and availability. |
| Business listings | Opening hours and access details are very often reused as they are. |
| Your website | For the treatments you offer, accessibility and how things work, written simply. |
The information your website must give
- The treatments or services you offer, in the words patients use
- Opening hours and how to book
- Accessibility (wheelchair access, parking, public transport)
- Reimbursement arrangements, where they apply
- The languages you speak
The pages to create first
- One page per treatment or speciality
“Rehabilitation after a sprain” answers a patient’s question; “Physiotherapy” does not.
- An up-to-date “Practical information” page
Hours, access, appointments: the most quoted information.
Common mistakes
- Old opening hours left on directories
- Technical terms patients never use
- Therapeutic promises, which must be avoided
What Recoia does for you
It reads your website
Services, areas, customers: the questions are built for you.
It asks the AI assistants
Every question several times, on four assistants, every 2 weeks.
It shows the opportunities
The topics where your customers are searching and a competitor is named instead of you.
It gives you the page to create
Title, outline, facts to include, FAQ, structured data. Then it measures the effect.
Frequently asked questions
Does Recoia advertise my practice?
No. Recoia measures and helps you publish accurate, practical information. You remain responsible for the rules specific to your profession.
How do I know if an AI assistant gives out a wrong number?
The Brand truth feature compares answers with your validated identity sheet (phone, address, opening hours…) and alerts you when there is an error.
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